Privacy Policy

1) Overview

Pet Finder Singapore ("we", "our", "us") respects your privacy. This policy explains how we collect, use, disclose, and protect personal data when you use our website and services.

We aim to handle personal data in line with Singapore's Personal Data Protection Act (PDPA).

2) Personal Data We Collect

• Account data: name, email address, encrypted password, login timestamps.
• Content you submit: pet details, memorial entries, lost-and-found posts, comments, reviews, and uploaded images.
• Technical data: IP address, browser/device information, and basic usage logs for security and performance.

3) How We Use Data

• Provide and maintain user accounts and core platform features.
• Display user-submitted public content where you choose to publish it.
• Improve safety, detect abuse, and protect service integrity.
• Respond to support requests and important service communications.

4) Consent and Withdrawal

By creating an account or submitting content, you consent to collection and use of data described in this policy. You may withdraw consent where applicable by contacting us, but this may affect service availability.

5) Disclosure to Third Parties

We do not sell personal data. We may share data with service providers (for hosting, analytics, or security) only as needed to operate the service, or when required by law.

6) Data Retention

We retain personal data only as long as necessary for business, legal, and security purposes. You may request account deletion, subject to lawful retention requirements.

7) Security

We apply reasonable technical and organizational safeguards. However, no online system is completely secure, and you use the service at your own risk.

8) Your Rights (PDPA)

Subject to applicable law, you may request access to or correction of your personal data, and ask questions about how your data is handled.

9) Contact

For privacy requests, contact us via the website feedback channel or official support contact published on this site.